We’ve compiled answers to some of the most common questions about our family check-in services, processes, and policies. If you don’t find the information you’re looking for, feel free to contact us.
General Questions
- What is Senior Check LLC? Senior Check LLC is a veteran-owned company that provides family check-in services across Indiana. We specialize in ensuring the safety and well-being of your loved ones through regular visits, detailed reports, and compassionate care.
- Who can benefit from your services? Our services are ideal for families with elderly loved ones, individuals in assisted living, rehabilitation facilities, or group homes. We also assist families who need third-party verification for caregivers or facility conditions.
- Where do you operate? We serve families throughout Indiana, including major cities and rural areas. Contact us to confirm service availability in your specific location.
Booking and Scheduling
- How do I book a check-in service? You can book a service through our online booking system. Select your desired service, preferred date, and time, and provide the necessary details.
- How far in advance should I book? We recommend booking at least 48 hours in advance for standard visits. For emergency check-ins, please contact us directly at (812) 318-1001.
- Can I cancel or reschedule my booking? Yes, you can cancel or reschedule your booking by contacting us via email at info@seniorcheckllc.com or by phone. Please provide at least 24 hours’ notice to avoid cancellation fees.
Service Details
- What happens during a family check-in visit? During a visit, our team conducts a thorough assessment of the individual’s environment, safety, and well-being. We provide detailed reports, including photos, to keep you informed about their condition.
- Do you provide emergency check-ins? Yes, we offer expedited visits for urgent situations. These can be scheduled for same-day or next-day service, depending on availability.
- Can I customize the services provided during a visit? Yes, we offer customizable service packages to meet your unique needs. Contact us to discuss your specific requirements.
Pricing and Payment
- How much do your services cost? Our standard check-in visit costs $125. Additional services, such as background checks or waiver processing, are priced separately. Custom packages are also available.
- How do I pay for your services? We accept online payments via our secure booking system. Payments are processed through Stripe to ensure security and convenience.
- Do you offer discounts for multiple visits? Yes, we offer discounted rates for multi-session packages. Contact us to learn more about our pricing options.
Privacy and Security
- How do you protect my personal information? We follow strict data protection protocols, including secure storage and encryption of all sensitive information. Our systems comply with industry standards for privacy and security.
- Will my loved one’s information be shared? No, we do not share personal information with third parties without your explicit consent. All data is stored securely and used solely for providing our services.
Still Have Questions?
If you have additional questions or need more information, feel free to contact us. We’re here to help!